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Shipping Policy

A legal disclaimer

By placing an order with Silky-Amor, you agree to the following terms and conditions regarding our shipping policy:

  1. Shipping Limitations: Shipping is available only within the United Arab Emirates (UAE). We do not offer international shipping at this time.

  2. Delivery Times: While we strive to ship all orders within 2 business days, delivery times may vary based on factors beyond our control, such as weather conditions, courier delays, or issues related to your delivery location. Silky-Amor is not responsible for any delays caused by third-party couriers or force majeure events.

  3. Order Processing: Orders are processed Monday to Friday, excluding UAE public holidays. Orders placed during non-business hours or holidays will be processed on the next business day.

  4. Shipping Charges: Silky-Amor reserves the right to change shipping fees or policies at any time without prior notice. Any changes will be updated on our website.

  5. Delivery Responsibility: Once an order is handed over to the shipping provider, Silky-Amor is not responsible for any lost, delayed, or damaged goods during the shipping process. We will, however, assist you in tracking the issue with the shipping provider.

  6. Address Accuracy: It is the customer’s responsibility to ensure the shipping address provided is accurate. Silky-Amor is not liable for any delays or failed deliveries due to incorrect or incomplete addresses.

  7. Returns & Refunds: Shipping and delivery issues do not affect our return or refund policies. For more information, please refer to our Returns Policy.

  8. Force Majeure: Silky-Amor is not liable for any delay, failure to perform, or disruption in shipping caused by circumstances beyond our reasonable control, including but not limited to natural disasters, acts of war, government restrictions, or strikes.

By continuing with your order, you acknowledge and accept this legal disclaimer in its entirety. For any shipping-related concerns or inquiries, please get in touch with our customer service team.

Silky-Amor Shipping Policy

At Silky-Amor, we are committed to delivering your orders with the utmost care and efficiency. Below is our shipping policy to help you understand our process.

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Shipping Location

We offer shipping exclusively within the United Arab Emirates (UAE).

Order Processing & Shipping Time

  • All orders are processed and shipped within 2 business days from the moment your order is placed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Method

We handle all shipping directly through our own logistics team, ensuring a seamless and reliable delivery experience.

Shipping Fees

We offer free shipping for all orders within the UAE.

Delivery Timeframe

Once your order is shipped, you can expect delivery within 2-5 business days, depending on your location within the UAE.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details so you can track your order in real-time.

Delivery Issues

If you have any concerns regarding the delivery of your order, please contact our customer support team at [customer service contact details], and we will assist you promptly.

We strive to ensure a smooth and pleasant shopping experience with Silky-Amor, and we are always here to help with any inquiries related to shipping.

Thank you for shopping with us!

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